ДЭК Тепловая энергия

Personal account of the consumer of Housing and Communal Services PJSC "DEK"

Personal account provides opportunities:

- view the registration data about the personal account, which are used when making charges

- view the history of charges and payments;

- transfer the readings of metering devices;

- independently generate and print receipts;

- connect and control several personal accounts.

These capabilities allow:

- analyze charges and payments;

- carry out the prompt transfer of testimony (within the period from the 20th to the 25th day of each month);

- make a one-time payment for services, get acquainted with the amount to be paid, and make a payment before receiving a paper receipt;

- if residents have more than one apartment, or there is a need to provide assistance to their loved ones who do not have the opportunity to independently use online services, the personal account of PJSC DEK allows you to maintain several personal accounts.

Instructions for registration, authorization and use of your personal account can be found on the official website of PJSC DEK (link to the website, tab "Personal Account", "User Guide")

If you have any questions, we recommend that you contact the hotline of PJSC DEK by phone 8 (800) 100 3 777 or the Internet reception https://www.dvec.ru/dalsbyt/private_clients/priemnaya/