BBMP Fix My Street - Official

To report Pothole and Road repair complaints on My Street

The BBMP Fix My Street Application allows to report Pothole and Road repair complaints on My Street.

This app provides end-to-end process for addressing citizen requests

Bangalore Citizens can

- Report a civic amenity issue with a photo ( geo-tagged)

- Get SMS on submission as well as on progress.

- Submit requests with or without registration

- View their requests for latest updates along with details.

BBMP Officials interface

- Geo-tagged request automatically maps to Ward Official

- Concerned Official gets notified with Location and details on request submission

- All Officers in the department can view Complaint Dashboard and take necessary action

- On resolving the problem, official will update with remarks and photo( wherever applicable)

- Monitor all requests and drive for actions.

- Officer can transfer a request to another Ward or Department.

- All field updates are captured with GEO coordinates and photos, available through various MIS reports for BBMP Officials.