Buderus ProContact

ProContact is your direct link to service.

NEW:

Targeted support from our technical advice and commissioning of an on-site service from the factory customer service - all in a matter of seconds, all in one app.

- New design for even more intuitive use

- Even more convenient commissioning through data transmission before the personal phone call

- Less need for explanation due to automatic data transfer between technical advice and order acceptance

These are even more advantages for you:

- Quick processing by skipping the telephone voice menu

- Quick solution finding through data transfer to the technical advice

Further information:

To read out data from the heating system, you need the ProWork app and the Buderus 'Smart Service Key' service tool.

The call is chargeable: from national mobile networks max. € 0.60 / call. An internet connection is required to send data and display the waiting time. This can result in additional costs depending on your operator contract.

After the first download, you can call up ProContact directly or via the dedicated apps. To do this, click e.g. in the side menu of the ProWork app from Buderus and select the Contact menu item. You will now be redirected to ProContact