Chatnels

Chat Messaging for On-Demand Service Management

Chatnels is a messaging platform for managing your customer service workflows by helping you engage, educate, and keep track of every customer.

In this digital age, customers want immediate and quality responses about services or products. Chatnels connects fragmented service workflows by creating a unified meeting point between your service team and customers right when it's needed.

- Engage your customers with multi-touch points

- Centralize your inbound and outbound messages

- Enhance collaboration with a shared inbox and chat transfers

- Manage inquiries at scale by prioritizing urgent interactions

- Make data-driven decisions with chat usage reports

- Zoom and Slack integrations

Navigate your customers to the right people at the right time.

Chatnels for Android extends our service management platform to any of your devices, so you can manage your client interactions and collaborate with your team wherever you are.