Companion

Companion reports network problems allowing user to evaluate Quality of Service.

Easy to use application that automatically reports Network Problems and provides the subscriber self-service abilities such as evaluation on Quality of Service. The application provides information to the operator’s customer service on customers’ problems and their test results.

This application is designed for Tele2 customers.

Once the application is installed, you can perform:

— Report network problems to the operator using predefined forms

— Test quality of service at the areas where you experiencing low signal level or problems with service. You can test data connection speed indoor or outdoor

— Give your opinion participating in Tele2 questionnaires when it is suitable for you

— Check Network Coverage in your current location or in the area you are going to visit

— Get detailed status about your Handset and Tele2 Network

— Quickly find nearby Tele2 Customer Service points as well as full list of Useful

Numbers to manage your account options.

Your report will be accompanied with different technical details, measured by your phone in the area where you have reported.

By using the Companion Application you are contributing to Tele2’s proactive network development.