Concetti Check

Check - Concetti Customer Help Care Kit

The Concetti “Check” App is the ultimate way to interact with the Concetti service team.

With Concetti “Check” our Hot Line and Spare Parts teams are just a click away.

Log in and let yourself be guided by our highly specialized support technicians.

The Concetti “Check” App allows you to:

• Live chat and video-chat with our Hotline for quick and easy troubleshooting

• Avail yourself of the Augmented Reality feature for easier fault-finding

• Live-chat using the your Smart Glasses

• Attach a photo or video of any fault you are experiencing

• Use the Multi-Lingual Function for quick and simple interaction

• Assist the Concetti team during a Remote Service Call (Teleservice-tool required)

And that is not all! With the Concetti Check application you can carry out multiple operations:

• Access our FAQ and Knowledge Base areas for easier maintenance and troubleshooting

• Open a Service Ticket or a Spare Part Ticket

• Check the status of your open and closed tickets

• Extract data from files

• Request information regarding new formats, modifications and upgrades.