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Contact Center Hub helps your business provide exceptional customer service
Verizon's Contact Center Hub solution is an easy-to-use, cloud-based contact center that enables customers to connect with your business by voice or text messages, anytime and anywhere. Provide exceptional service for your customers, whether you’re a small or large business.
Contact Center Hub gives you:
• Simple voice and text messaging capabilities, including all common contact center features, such as call recording.
• Toll-free or 10-digit numbers that include minutes of use in our flat-rate monthly pricing.
• Configurable call routing for Interactive Voice Response or direct-dial numbers from a browser.
• Real-time analytics and reporting for managers and administrators.
• Native CRM integrations to enhance your current business processes.
Download Contact Center Hub now, and spend more time engaging with customers and less time dealing with technology.
Last updated on Sep 17, 2022
Improvements
The In-call screen will be displayed faster when receiving inbound calls.
Fixes
Logout issue when using the application.
When doing a warm transfer, the hold button will stop spinning when clicking it.
Uploaded by
Colegas de Colegas
Requires Android
Android 7.0+
Category
Report
Contact Center Hub
3.49.1 by Verizon Business Group
Sep 17, 2022