elmLeCube.fr

Digital platform dedicated to our professional partners.

What's this ?

elmLeCube.fr is a website dedicated to business collaboration between elm.leblanc Bosch and its professional partners.

This secure and scalable digital platform aims to develop the professional ecosystem of elm.leblanc and Bosch.

Its content is designed for and with professionals.

The tool is tailor-made to meet all of their daily needs.

This site is dedicated both to installers, approved after-sales service companies, distributors and specifiers.

What is the goal ?

Simplify the daily life of our professional partners by offering them a range of digital tools and services via a single entry point.

Thanks to elmLeCube.fr, they have access to all our present and future digital services, from a single web address and a single identifier secured by Bosch.

In elmLeCube.fr, each user is a "member" of a company. The first member of a company is said to be an "administrator", which allows him to

select the applications to which other members of their company will have access. This system makes it possible to manage the use of elmLeCube.fr at its convenience with its employees.

Our content and solutions:

- Management of spare parts returns under warranty

This solution makes it possible to simplify the return of defective spare parts and the monitoring of warranty coverage for our partners.

The process is fully digital.

- Interactive catalog

The Interactive Catalog contains all technical documentation and product sheets for elm.leblanc and Bosch. It has the following features:

- Search for a product or a spare part

- Consult or download our price catalogs

- Scan your spare parts with your phone

- Download or send the instructions and documentation to an email address

- Find product error codes as well as a diagnostic module

- Off-line mode for selected products The data is kept up to date automatically.

- Ordering of spare parts

A solution that allows our partners to order spare parts online directly from the "Interactive Catalog"

For our clients in Paris:

Express delivery

Troubleshoot your customers faster! Are you on a construction site and you are missing an item to troubleshoot your customer? Order your parts online via the Interactive Catalog and choose the delivery method "Express delivery". Our team will prepare your order and a courier will bring it to your site within the hour!

Click & Collect

Order your parts online via the Interactive Catalog and choose the "Click & Collect" delivery option. Our team will prepare your order and it will be delivered to you when you visit your Paris Bastille showroom.

- Distribution and monitoring of activities

With this application, you will be able to receive requests for interventions or contacts.

- Video call

Create a video call from your computer, tablet or phone, and invite participants with whom you want to chat.

You can use this service as you see fit, for example to prepare a remote diagnosis in the event of a breakdown or to establish a quote. This helps reduce site visits while taking care of your customers.

- On elmLeCube.fr, also find access to:

- Professional space elm.leblanc

- Bosch pro space heating

- Your fleet of OPTIBOX connected boilers

- Heat pump sizing tool

- Bosch elm.leblanc residential prescription site

- Editing of ErP labels