Excom Help

Runs network tests to help Excom support agents solve connectivity issues.

Only run this app if you've been referred by an Excom support agent.

Excom Help runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest!

After running your scan, an Excom support agent needs to look at the information collected, so please contact after you have run a scan.

Note: The Android location permission gives us access to additional network data