FOCUS

FOCUS for Reynolds and Reynolds Contact Management system customers.

FOCUS is a CRM solution from Reynolds and Reynolds. The mobile app for FOCUS was created specifically for salespeople. With dealer-defined, forced-march sales steps built into the tool, it allows salespeople to better manage the sales process as it happens. Bringing mobility to the showroom, FOCUS gives salespeople instant access to the information they need at all points of the sale so customers move through the sales process faster and ultimately have a better experience at your dealership.

With the FOCUS mobile app, your salespeople can:

- Perform follow up activities in a format optimized for mobile phones via My Desk.

- Follow dealer-defined, forced-march sales steps as they move through the Sales Cycle.

- Easily track and see their goals via My Goals.

- Select customized test drive routes based on the vehicle selected.

- Access and change customer profiles as needed.

- Receive reminder alerts for upcoming appointments and tasks.

- Send alerts to management when assistance is needed during a sale.