Genesis Assist

This innovative smart phone app is specifically designed for members!

The exciting and innovative Genesis Mobile App will enhance your experience with Genesis Insurance Brokers.

There are several exciting functions, packaged into a very smart future proof app to ensure client service excellence!

1. Seamless access to all your value-added services including detailed information of the product and benefit entitlement.

2. Real-time view of your policy schedules through live API integration.

3. A built-in panic button to push in case of an Emergency.

4. The ability to lodge a claim notification of incident for motor and home claims to expedite a claim with step-by-step assistance on the app.

5. The app has a built-in accident manager to assist members to capture all the relevant information at the scene of the incident. This includes capturing third party details through the vehicle licence disc and drivers licence disc scanning functionality, witness details, road conditions, geo-location, photos of the scene and more.

6. Additional cover can be requested via the app or a request can be lodged to remove risk items.

7. Vehicle and Motorcycle Pre-inspection – the member will be able to take photos of the vehicle/bike, scan the vehicle/bike licence disc to capture the relevant details e.g. make, model and derivative as well as scanning the driver’s licence disc to decrypt the driver’s details. The full pre-inspection detail will be date and time stamped and signed by the member (digitally) before sending it through to Genesis offices via email to assess.

8. Home Inventory– You will be able to take photos of your household items, and capture item values. The full pre-inspection detail will be sent through to the Genesis offices via email to assess.

9. Seamless access to a link to access your Fines & License Portal.

10. Seamless access to a link to access your Genesis Lifestyle Mall.

11. Seamless access to a link to create an accident case number.

12. Secure registration process with One Time Pin sent to Phone and integrated database lookup to ensure the process is seamless.

13. An integrated self-service web portal compatible on tablets, laptops and PCs.