HappyFox Help Desk 2.0 icon

1.19.0 by HappyFox Inc


Sep 4, 2024

About HappyFox Help Desk 2.0

Rated the #1 Help Desk Software 5 Years in a Row

Meet HappyFox Help Desk 2.0 – A fresh new take on the mobile help desk you love!

HappyFox Help Desk is a cloud-based customer support platform. It offers an enterprise-grade help desk ticketing system and knowledge base software.

HappyFox Help Desk has been rated as the ‘Best Help Desk Software’ by PC Magazine for the last 5 years in a row. HappyFox is used by over 12,000 companies in 70+ countries across education, media, e-commerce, retail, IT, manufacturing, non-profit, government, and many other verticals.

What you can do with HappyFox Helpdesk 2.0 App:

- Access your support tickets on mobile

- Quick access to the “My Pending” tickets list

- Filter and view tickets by Categories and Status

- View complete Ticket Details and Ticket History

- Respond to customers quickly by adding Ticket Updates

- Add Private Notes to collaborate with other support agents

- Track your weekly performance

Your HappyFox tickets are at your fingertips. Literally!

What's New in the Latest Version 1.19.0

Last updated on Sep 4, 2024

[Feature] Assets can now be linked/unlinked to/from a ticket respectively.
[Feature] A preview of the typed ticket reply or private note can now be seen before sending it.
Bug fixes and security improvements.

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Additional APP Information

Latest Version

Request HappyFox Help Desk 2.0 Update 1.19.0

Uploaded by

Siyong Zhu

Requires Android

Android 8.1+

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HappyFox Help Desk 2.0 Screenshots

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