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Hiver is a customer service solution designed for teams on Google Workspace.
The feature-packed, yet simple and intuitive Hiver mobile app lets customer service teams easily manage shared email accounts like support@, orders@, services@ seamlessly and on-the-go.
- Shared Inboxes: Manage shared inboxes like support@, services@
- Email Assignments: Turn emails into actionable tasks and delegate them to your team members
- Email Statuses: Stay on top of every conversation by managing emails’ statuses as open/pending/closed
- Email Notes: Put an end to long and confusing email threads and collaborate with your team using notes and @mentions
- Reply on Conversations: Send personalised responses to customers using your email address or other aliases
- Notification Centre: Keep track of all your tasks in one place, mark notifications read/unread
- Push and In-app Notifications: Get real-time alerts for email assignment, @mentions, CSAT, SLA violations and new conversations in your shared mailboxes
Last updated on Sep 3, 2024
Minor bug fixes and improvements. Install or update to the newest version to check it out!
Uploaded by
Sushil Yadav
Requires Android
Android 7.0+
Category
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Hiver
for Gmail2.7.7 by Hiverhq
Sep 3, 2024