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OpenScape Contact Center Mobile Supervisor
OpenScape Contact Center Mobile Supervisor provides the Contact Center Supervisor with quick access to real-time agent and queue status. The Supervisor can change the status of an agent as well as access summary and detailed agent and queue state information.Novità nell'ultima versione V9R0.111
Last updated on May 16, 2018
Improved login error messages.
Resolved issue with skill level for agents.
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Mobile Supervisor
V9R0.111 by Unify Software and Solutions GmbH & Co. KG
May 16, 2018