MobileTech

MobileTech aiuta a gestire le chiamate di servizio collegando il campo all'ufficio.

IMPORTANT: MobileTech R7.0 is compatible with Signature 2015 R2 SP3, Signature 2016 R3 SP1, Signature 2018 R2, and Signature 2018 R3.

DO NOT INSTALL THIS WITHOUT TALKING TO YOUR SYSTEM ADMINISTRATOR

See the Readme for more information.

NEW FEATURES

• Updated the look with new icons and colors.

• Added compatibility to use Woodford's Mobile Audit feature.

• Offline HTML enhancements: New Service Call, Additional Work, Location Contacts, Job Appointment Resolution, Appointment Summary

• Technicians can now add a Resolution Note on a job appointment.*

• Signature Capture has been moved to the bottom of the Summary tab.

• Contacts added/modified in MobileTech can be approved in Signature.*

• Ability to consume multiple service (labor) inventory items with the same exact item number

*Compatible with Signature 2018 R3 (and higher).

BUGS FIXED

• Signature gets cut off when switching from full screen mode to panel mode.

• Adding a number to an attachment description causes a crash.

• Expired contracts not being removed from Middle Tier.

• Add a cleanup step for expired contract equipment records.

• Load Data causing an arithmetic overflow when processing Site Inventory.

• Entering an Unknown vendor longer than 15 characters causes a purchaseorderdetail sync error.

• Errors when adding inventory using task materials.

• Adding new equipment to service call automatically assigns the equipment.

• TimeLog feature is converting 1:00 am UTC to midnight when Time Zone Views are enabled.

• No data found to generate report - Previous Week Time Sheet Report.

• User prompted that cost code is a required field when saving a job appointment.

• Some techs cannot see all Customers or Locations even though CreateNewCallForAnyCustomer is enabled.

• MobileTech Labor entered via TimeTrackService does not honor rounding.

• "ExecuteScalar CommandText not set" error during integration syncs.

• Assigning equipment on service calls during the completion process is causing sync errors under certain circumstances.

• Integration Sync recognizes a Location Contact Delete, but the record is not removed from the database.

• Task Response type "STRING" - String or binary data would be truncated.

• Summary tab is not encoding accent characters correctly.

• Manufacturer showing as Unknown in the equipment list after assigning the piece of equipment to the current service call.

• Syntax error, command unrecognized. The server response was: 4.3.2 STOREDRV.ClientSubmit; sender thread limit exceeded.

• Equipment Type missing in Assigned Views.

• The time sheet report request does not allow for commas in employee IDs.

• JobSafetyTask sync errors in event log.

• Appointments completion dates from MT after midnight GMT.

• Refrigerant Equipment Type middle-tier table contains NULL values for epaleakratemaxpercent and epaleakratetestinterval.

• Update GPS on Appointment should also update Location.

• Vendors marked as Inactive or On Hold no longer available in the MobileTech Client.