LOLC - Mobile Insurance

LOLC Insurance accident claim mobile application.

Motor insurance claim assessing is the crucial process in the Insurance Company. All the accident claims are depend on this process and customers are eagerly engaged with the output. Earlier days LOLC insurance used to use manual process for claim assessing and it was the main reason to the delay in claim processing.

New solution provides formal and efficient solution to the motor insurance claim assessing process and its’ advantages are as follows.

• Formal process to Assessor allocation

• Structured communication between Call Center and Assessor

• Online image synchronization

• Green initiative

• Zero Cost for printing

• Quick Decisions

• Ease of Maintaining E-Documents

• Customer satisfaction on quick payments

• Improvement of Productivity & Efficiency

This application component developed to deploy in mobile devices of insurance assessors. This mobile application takes the inputs from the well-formatted SMS messages and information are synced back using the web services. Main features of this mobile application is as follows.

• Retrieve claim intimation data from SMS

• Send back the job status (Accept/Reject) to call center app

• Fill claim details

• Upload accident images

• Upload claim details and images to Google app engine application

• View sync status and completed claims