Setup, diagnostics & software updates for Meiller lift doors

The Meiller MiDrive app gives you the possibility to set up lift doors easily and quickly which are equipped with this drive concept, to identify errors, to update the software, to configure the running properties and to recall live data.

To set up the lift doors the door drive is configured by using defined QR codes for specific products and orders. The lift door is assigned parameters that are adjusted to size and equipment configuration and adapted precisely to local conditions. This really simplifies and speeds up start-up without requiring any essential know-how.

The app can also be used to configure settings. The data from the controller are retrieved, modified via the app and sent back to the controller afterwards. In order to create an external backup of specific settings, the configuration files can be sent via email and read again, if necessary.

The monitoring function makes a number of data available to the user, such as number of cycles of the door drive, motor temperature, life-cycle display of the door drive, controller type and firmware version, motor type and firmware version, warnings, etc.

In case of problems, you can quickly and easily provide support with the aid of special service QR codes. Error codes are displayed in plain language via the app on your mobile phone. This makes fault analysis simple for everyone.

At the user's request, the system checks whether there is a firmware update available for the controller. If this is the case, the user is able to decide whether to load the firmware file from Meiller’s server and transfer it to the controller.

The app also includes the appropriate operating, installation and adjustment instructions. The last version that is downloaded in each case is also available as an offline version.

The new app provides support with regard to service and spare parts logistics. All door data is recorded by scanning the QR code via the search field of the camera. Afterwards, a photo of the respective part and a corresponding note by the user can be created. The appropriate request can then be sent to Meiller.

With the chat function, customers or employees on site can make direct contact with qualified service staff at Meiller headquarters in order to quickly and easily clarify any questions that arise and exchange information.

Features of the Meiller MiDrive app:

[+] Configuration

[+] Monitoring

[+] Setup

[+] Firmware Updates

[+] Spare Parts

[+] Manuals

[+] Remote Support Chat