Metra COPS

Metra Commuter Observations Protect the System

The Metra COPS Safety and Security App offers riders a quick and discreet method for reporting safety and security concerns directly to the police. App users can send photos, six second video, text descriptions, and locations of suspicious people or activities. From the home screen, users have two easy options for contacting the police:

* The “Report an Issue” button allows users to send text or photos directly to the police. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. When reporting an issue, users can select locations and report categories to assist the police. Riders can also send reports anonymously if they chose.

* The “Call Metra Police” button will connect customers directly the police.

The application is designed for robust operation even under conditions of poor signal strength. If you send a report from an area without cellular/Wi-Fi connectivity, it will be stored and sent when connectivity returns. The system is also designed to send text descriptions before photos so that the police can get information as quickly as possible.

Additional Features:

BOLO (Be On the Look Out) Alerts. BOLO Alerts on Metra COPS may display alerts from the police about specific persons of interest. For example, Metra COPS may display information about a missing person or child, such as where they were last seen. If you see a person from a BOLO, immediately call 9-1-1 and send an app report discreetly.

Help keep Metra safe, "See Something, Say Something"