My Telenor is your shortcut to us — check your usage, see bills and top up data

My Telenor is your shortcut to a general overview, fast answers, and the best new offers.

This app provides you with several self-service options right when you need them. Keep up to date with your bills and payments, take control of your data usage and buy extra. You might even find a good deal.

- All your subscriptions

Get an overview of your own as well as your family members’ subscriptions. Mobile, broadband and mobile internet can all be found on there. You can also check how much data your kids have left and see when your contract expires.

- An overview of extra usage

Get an easy overview of extra usage not already included in your subscription. This could be calls, messages, data usage abroad, or donations and competitions.

- Overview of your bills

Get the best overview of your bills in the app and check that everything is okay.

- Pay your bills

You can also pay your bills directly in the app if you haven’t registered a payment card or signed up for a direct debit.

- Change payment method

Did you get a new credit card? Or do you want to sign up for a direct debit? The app lets you do it in a quick and easy fashion through only a few steps.

- Buy extra data

If you have run out of data, you can top up directly in the app. You can also top up data abroad and buy extra data deals before you go – both in Europe and the rest of the world.

- Information about your subscription

You’ll find all the important information about your subscription(s) in the app, such as your sim card number, PUK code and broadband number plus the name and the price of your subscription.

- Family overview

You can view your family’s usage directly in the app and get a simple overview of your Samlerabat, if you have more than one subscription.

- See coverage and report errors

Have you experienced bad coverage on your mobile or mobile broadband? We’d love to hear from you – you can report bad signal and coverage faults directly from the app. Our technicians will investigate the issue when you report a problem.

- View communication from Telenor

The app gives you a full overview of e-mail communication from Telenor. This is the easiest place to find information such as an old Wi-Fi password or the receipt of a purchase.

- Check installments and SWITCH

You will also find an overview of your installments. If you bought your phone with SWITCH you can also see when you’re eligible of switching your phone to a newer model.

To get full access to the app you need to be a Telenor Denmark customer and have a Telenor ID account. If you do not have an account, it’s easy to create one in the app. You can also use the app with limited access via SMS login, which also works for B2B users.