Mobility for Jira - Portal

Resolve tickets faster with Jira Service Management Customer Portal for mobile

Note: you must also have our app installed in your Jira instance or this app will not work.

Provide stellar customer service: cut delays with streamlined communication between clients and service desk agents.

• Customers can create requests, comment, upload images

• Agents manage queues, SLAs, client requests

• Look up knowledge base articles

Agents and customers will never miss critical Jira Service Management issue updates: whether in a meeting, on vacation or away from the computer - Jira access on any device.

• Supports the most complex workflows

• Optimize daily tasks to save time

• Faster access to the things in Jira you care about

Collaborate securely, enterprise-wide: our clients in the technology, defense, automotive and healthcare sectors rely on us to securely access their data.

• Supports secure Mobile Device Management

• Work with any Single Sign-On, Multi-Factor Authentication

Mobility for Jira has many enterprise-grade features and a powerful user interface. It is the most popular and feature-rich Jira mobile application for iOS and Android.

• View, create, edit, watch, delete, and transition issues

• Add, edit, delete comments and change their visibility

• View and edit Scrum and Kanban boards and release versions

• Add and view attachments

• Receive push notifications

• Basic and advanced search with JQL and type-ahead support

• Time logging and issue history

• Jira Service Desk queues and SLAs (agent), JSD Portal (client)

• View your Jira Dashboards

• Supports your MobileIron MDM Solution

Used by large organizations such as Apple, US Government, Honda, Palantir, Broadcom, Synaptics and many more.