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Monitor network performance & fault handling system with MyTENS Care
Meet MyTEnS Care, an app that is specially designed for engineers on site (EOS) to handle the Customers' Network Performance & Fault (Ticket) System. MyTENS Care helps EOS to manage tasks simpler and get things done faster!
With MyTENS Care, EOS can create customer complaint tickets, monitor the ticket handling, and get notifications for every milestone of the complaint handling. Also provides EOS to download fault and availability reports and update attendance status conveniently.
What's New in the Latest Version 1.9.0
Last updated on Jul 22, 2023
What's New
To make sure you keep staying on top of the work, we polished up the MyTEnS Care app with some new features & enhancements, including :
Update flow and takeout status SID Link Underspec inactive
Improvement Beranda (Rekap Tiket, Rekap Gangguan Berulang, Rekap Link Underspecs)
Update your app now and start your work with ease with MyTEnS Care!
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MyTEnS Care
1.9.0 by PT. Telkom Indonesia, Tbk.
Oct 4, 2023