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Remote customer support with real-time video and Augmented Reality
"NKT Photonics Remote allows companies to provide their customers with a remote support to significantly improve maintenance, repair and support processes as well as reducing onsite and travel costs for experts.
ONE BUTTON SOLUTION
With one touch, NKT Photonics Remote immediately connects technicians to the right support expert on smartphones, tablets or smart glasses.
ONLINE/OFFLINE ANNOTATIONS
Technicians and experts can draw and write directly onto real world objects during video calls. For Low/No WiFi or mobile data scenarios, simply take a screenshot or photo, annotate it and send it.
Please get in touch with our NKT Photonics Remote support team to set up your accounts and get started: [email protected]. "
What's New in the Latest Version 2.2.0.0
Last updated on Jul 9, 2021
* Profile redesign: The profile has been simplified and the features are accessible more quickly
* In app feedback: Users can provide general feedback on the app and rate calls
* Guest access code sharing option: The Guest access code can be shared via the native sharing function
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NKT Photonics Remote
2.2.0.0 by RE'FLEKT
Jul 9, 2021