Onverity

Field Service Management

OnverityTM is a field service management system providing a feature rich and highly configurable experience for a diverse range of service-based franchise businesses focused on the repair, maintenance, and enhancement of properties. The Onverity mobile app provides field-based service professionals with an extensive array of features that, when combined with the web-based Onverity platform, serve as the core operational software for individual service-centered franchisees.

The Onverity mobile app provides field-based service professionals with:

Notifications and real-time updates to customer and service details for all new and assigned jobs

Digital job aids configured for their service concept’s operating model

Searchable / browsable parts and services catalogs accessible when online or offline

Customer-facing interfaces for presenting service recommendations and invoices with signature capture

Credit card payment support with EMV-certified wireless payment devices

Touch-free workflows for estimates, invoicing, and payments

Convenient lead capture when engaging new prospective customers

Automatic synchronization with the Onverity cloud platform, ensuring changes made while offline are safely transmitted once connectivity is restored

An attractive, intuitive design that provides time-saving workflows to experienced service professionals while rapidly accelerating new users to productivity

Note: This app requires users to belong to an organization with an active Onverity Field Service Management subscription.