OTC Consult

Over the Counter Consultations

One fundamental role of the community pharmacist involves the recommendation of over-the-counter (OTC) medicines and promotion of self-care. As the OTC market continues to grow community pharmacists have greater scope to manage more conditions, but also an added responsibility to demonstrate they are competent healthcare professionals who deliver high quality evidence-based patient care.

With OTC Consult current and future pharmacists and healthcare staff have a valuable tool to enable safe and effective over-the-counter consultations with customers. Covering over 70 conditions from an evidence-based pharmacy perspective, it outlines for each:

• Clinical Features

• Referral Criteria

• Timeframe to Resolution

• Management Strategies

OTC Consult will aid clinical decision-making, give users increased confidence that their recommendations are aligned with current guidance, and standardise the care patients receive.