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Prompt Care is a Ticketing tool for RetailSofts Customer Only.
Prompt Care is a context-familiar help desk software that helps businesses focus on the customer.
It's handy to use, can be customized to fit any retail business, and doesn't cost a fortune.
Prompt Care comes from RetailSoft, the Android App for business.
Key features :
- Work Modes organize your tickets based on due time or customer type, so you know which ticket needs you first.
- Prompt Care brings in customer information from RetailSoft CRM, so you can put a face to each ticket.
- Tickets are displayed as conversations, so agents can stay updated on ticket activity.
- With the all-new Team Feed, tickets, and collaborate to close tickets faster.
- The Notification Centre brings you updates on your tickets, so you stay on top of things wherever you are.
- Perform frequent ticket actions like Reopen and Close with quick.
- Create and view tickets from any department.
- Receive comments on ticket.
- Receive and view attachments on tickets.
- Save responses as drafts, access and send them later.
Last updated on May 4, 2023
Minor bug fixes and improvements. Install or update to the newest version to check it out!
Requires Android
5.0
Category
Report
Prompt Care
1.9.2 by RetailSoft Technologies Pvt Ltd
May 4, 2023