QAViews

Quality management system app

Welcome to QA Views, your go-to app for audit feedback and raising rebuttals with a focus on improving performance. With QA Views, call center agents can conveniently check their quality performance and challenge audits in case of discrepancies. This app provides real-time updates on Quality Scores and feedback, ensuring agents stay informed and empowered to excel in their roles.

Key Features:

- Easy access to quality performance metrics

- Capability to challenge audit results

- Real-time updates on Quality Scores

- Seamless integration with the web version for efficient use

User Benefits:

- Instant insights into performance metrics

- Ability to address and rectify audit discrepancies promptly

- Enhanced visibility on quality feedbacks

QA Views is designed specifically for call center agents, catering to their unique needs for quality assurance monitoring and performance improvement. The user interface is intuitive and user-friendly, providing a seamless experience for agents to navigate and utilize key features effectively.

What sets QA Views apart is its complete integration with the web version, offering a comprehensive audit solution exclusively focused on enhancing performance and feedback mechanisms. Don't miss out on the opportunity to streamline your audit feedback process and elevate your performance with QA Views.

Download QA Views now and take charge of your quality performance journey with confidence. Elevate your performance, challenge audits, and excel in your role with QA Views by your side.