Samsung Cares

Samsung product support help cares tracking Repair Videos

This app only for Android Phone and Tablet version is coming in 2nd Half of 2013.

Stay connected with the Samsung Cares app!

Samsung Cares brings you support on the go.

Seamless navigation for online support and service tracking information for your product.

You can find FAQ’s, How To Guides, Videos, Store locator and easy to follow Troubleshooting Guides.

If for some reason you can’t find the answer you’re looking for or need additional help you can connect with us at any time through Facebook, Twitter, or Live Chat simply by using the contact options.

Highlights:

> Our FAQ and How-To Videos have everything you need to help troubleshoot your Samsung product.

> Track your service status with this easy to use app and upload product symptoms, Bill of Sales (Receipt).

> Connect with us through Facebook, Twitter, Chat and more.

> Watch live streaming videos from SPSN.

> Find store location near you

> Feedback Survey

What’s new

What’s in this version:

[V. 2.3.9]

> Updated FAQs, How To Guides, Videos and Troubleshooting Guides

> User can upload product symptoms thru tracking

> Samsung Cares App Feedback Survey Function added