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Smart Facility Operations and Management Platform
ServeDeck, a cloud-based facility operation and management solution for commercial properties, hotels, malls, apartments and service providers.
It's a versatile web and mobile platform built to effectively support operation team to report and rectify the issues as soon as they arise, ensuring everything is always in-service, at all times.
Why ServeDeck:
- Maximised operational efficiency
- Improved team engagement and accountability
- Better visibility of overall team activities and performance
- Better decision making based on data analytics
Features Highlight:
- Report an issue instantly by snapping a picture or scanning a QR code
- Instant notification and automatic escalation
- Manage unscheduled (Corrective and General) and scheduled (Preventive, Inspection, Audit, Utility Meter Reading) maintenance
- Create work requests and feedback
- Manpower planning and staff attendance based on location
- Asset and inventory management
- Get notified of new announcements
- Optimised team collaboration via comment section
- Real-time dashboards and comprehensive reports
- Live chat with ServeDeck Support team
What's New in the Latest Version 2.18.0
Last updated on Nov 1, 2024
What's new in 2.18? Here's what:
- Scan asset QR code to see the asset relationship with other assets
- Document files such as PDF, DOC, DOCX, XLS, and XLSX are now supported for attachment in WO
- Attachment label "Previous" and "Current" is added to indicate older and newer files when an inspection work order is revised
- We no longer display the Asset and Area fields when creating a scheduled work order as these details are already defined in the checklist
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ServeDeck
2.18.0 by Mandrill Tech Sdn Bhd
Nov 1, 2024