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Help with health questions or medical problems while traveling.

Do you have a health question while traveling, or are you admitted to hospital? Then ask your question using the Emergency Care Travel app for advice from an expert.

What do you use Urgent Care for when traveling?

If you are abroad, the emergency care travel medical team will advise whether you need to see a doctor for certain complaints. They also offer help in finding a doctor or hospital nearby. Are you unexpectedly admitted to a foreign hospital? Please always contact us as soon as possible.

Does your healthcare provider ask you to immediately pay an amount above €250? Then Emergency Care can arrange a warranty statement for you while traveling. You do not have to advance the costs yourself. This is only possible if you have additional insurance.

Emergency care while traveling is available to everyone with health insurance from CZ, CZ direct, Just, PZP, OHRA or Nationale Nederlanden.

Use of our services and programs cannot be considered a replacement for a consultation or treatment by a doctor or other practitioner. The use of the services is entirely based on the user's own responsibility and risk. If you have any questions or doubts about your health, treatment or medication, we always advise you to contact your GP, specialist, pharmacist or other practitioner.