SymphonyAI Summit

End User - New Incident, My Incidents, New Service Request, My Service Requests

Note: This app requires SymphonyAI Summit Denali HF02 instance or later.

SymphonyAI Summit Mobile App enables the organizations to deliver the right digital experience to the employees from anywhere!

By leveraging on this mobile app, you can:

• Easily find answers to your questions

• Quickly report your issues

• Request for new services

• View the status of your tickets & provide additional information instantaneously

• Cancel your ticket if it is already resolved

• Escalate if you need faster response

• Provide feedback on the resolved tickets

• View your allocated assets & report issues

• Approve the Service Requests on the go!

SymphonyAI Summit Mobile App, powered by SymphonyAI Summit, comes with a configurable widget based Self Service Portal that instantly provides details on your issues, service requests, knowledge articles & assets along with easy options to log issues/ requests.

Supported Language(s): English