Tech Insight

Tech Insight - The Next Generation Technician Diagnostics Application

Rogers Tech Insight is the next-generation technician diagnostic tool that provides real-time diagnostic information on customers' home devices, enabling technicians to deliver a fast, reliable, and seamless customer experience every step of the way.

Main Features :

- Perform diagnostics on customer devices (TV, High Speed ​​Internet and more)

- Submit certifications

- Ensure troubleshooting of the quality of WiFi service

and more...

Requirements:

- A reliable WiFi service with a connection to the Rogers network, and the location service activated

- A mobile device with the operating system Android 8, or later

- Rogers technician username and password for authentication and authorization

Note: Currently only Rogers technicians have access to the app. Stay tuned for further upgrades in the coming months!