Volkswagenim

Everything About Your Volkswagen

With the Volkswagenim mobile application, which provides related services for the after-sales needs of Volkswagen Passenger Car owners, you can easily access important information and documents about your vehicle, track your maintenance periods, and perform all your after-sales transactions online.

Create your next maintenance and repair appointment:

- Create your service appointment instantly by selecting the desired date, time and service advisor from any Volkswagen Authorized Service.

- Open your work order by specifying the operations you want to have done about your vehicle, and deliver your vehicle without waiting when you go to the service.

- View your service appointments, easily change or cancel them whenever you want.

Follow the maintenance and repair procedures of your Volkswagen:

- Follow the status of your vehicle in the service step by step, be instantly notified when your vehicle's operations are completed.

- Find out about technical and software updates developed for your vehicle.

- When there is a need for additional repair while your vehicle is in service, review all the transaction details sent by your consultant with video or photo support, and send your approval or rejection decision to your service advisor with one click.

- Review the service transactions you have performed during your current vehicle relationship with date, work order number and status details.

- View the maintenance and repair invoices of your licensed vehicle under your license.

Access special offers and documents for your vehicle:

- Get information about Volkswagen Genuine Accessories° compatible with your vehicle, add it to your next service appointment if you wish, and request its application.

- Access the e-user manual specific to your vehicle at any time.

- Get information about recommended periodic maintenance prices.

- Follow the latest Volkswagen After Sales campaigns, do not miss the opportunities.

Reach Volkswagen easily when you need it:

- Find the nearest Volkswagen Authorized Service, contact, create a route for transportation.

- With Live Support, you can instantly reach Volkswagen Customer Relations Officers 7 days / 24 hours, and get answers by writing to your questions.

- Take advantage of the free towing and mobile services offered by Volkswagen Roadside Assistance.