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ProConnect,iitsw,Service Desk
SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.com).
It supports following features:
* Dashboards
* All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets.
* Managers can make approvals of service requests.
* Integrates with SMART Workflow Engine, for ticket escalations.
What's New in the Latest Version 1.2
Last updated on Mar 13, 2021
Improvements and logo updated.
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ProConnect HelpDesk
1.2 by Internet Information & Technologies (IITSW)
Mar 13, 2021