SMART CRM

SMART CRM FOR CABLE TV

SMART CRM software manages subscribers, settop boxes, monthly billing, settop box inventory, reports, collection agents and complaints. It also will allow someone with very little experience to setup automated bills that will charge your cable TV clients. This system gives you a vast support system which helps to register network faults and customer complaints. This system keeps your cable billing more efficient and easy with a built in accounting system.

SMART CRM have the following features:

Set-Box Wise billing and collection

Provide Daily collection, New connection and many more functionality dashboard

Customer Management

Multiple connection management with one or multiple customer accounts

Connection Management

Set-top box Management and change history

Package management and change history

Location management

Bill-Periods (i.e monthly, Quarterly, Half yearly and yearly)

Automatic billing mode and Manual billing mode

Collection list

Collection Agent Wise collection Report

Location Wise customer Reports

Area Wise collection Report

Inactive set-top box listing

* SMS Notification for Payment due, New Package Launch, connection Inactivation and Activation.

* SMS to customer for bill payment

* Complaint Management and Received compliant by SMS.

Android based App for daily collection summary

Web-based Application, for backend users

Expense Management

Complaint management