Splashtop AR On-Prem

Solve problems faster with remote support using augmented reality

Solve problems faster with remote support using augmented reality.

Enable your remote technician to connect to off-site locations and troubleshoot issues by easily seeing the environment as if they were there. Leverage camera sharing from your mobile device along with interactive augmented reality annotations and two-way communication to troubleshoot, guide, and resolve issues live.

Why Splashtop?

- Reduce downtime by remotely guiding on-site personnel to resolve issues

- Enable technicians to support multiple off-site locations and decrease truck rolls

- Empower non-technical on-site personnel to fix problems and help apprentices in the field when they require expert guidance

- Increase first call resolution rates

Experience Splashtop AR*

1) Download the Splashtop AR app on the devices/computers you would like to connect to

2) Share the session ID with your remote technician

3) That’s it! Your technician can now provide the remote support you need!

*Technician will need to purchase Splashtop AR to utilize. Please visit https://www.splashtop.com/augmented-reality for more information

Key Features:

- Cross-Platform

- Bidirectional camera sharing between desktop and mobile

- Interactive AR annotations

- Two-way VoIP communication

- Session recording

- Session notes

- Freeze frame

- Remote turn flashlight on/off

- SSO integration

- Device management

- User management