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A systematic approach towards customer issue tracking of SCRQMS products
SCR-CCM has customised workflows defined and helps in facilitating collaboration between departments while providing a Dashboard of individual cases for efficient decision making and prompt corrective and preventive action (CAPA).
Tracking customer issue and complaints management process in real-time.
It provides complete visibility into the customer issues and complaints life cycle with comprehensive aggregate reporting as well as individual case status tracking.
Provides statistics and data by a variety of parameters such as by status, category, priority and action type.
It allows systematic decision-making and timely communication to all affected customers as well as internal groups.
What's New in the Latest Version 1.0
Last updated on Mar 3, 2021
Minor bug fixes and improvements. Install or update to the newest version to check it out!
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SCRSOFT Issue Tracking System
1.0 by SCR Soft Technologies (P) Ltd
Mar 3, 2021